Resume

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Samuel Baquera

Product Designer · Charlotte, NC

Product designer who turns complex systems into tools people depend on. I design knowing someone I care about could be the end user, whether they're managing their finances or health. I build what I design, shipping production front end, so the work that ships is the work that was designed. Let's build something meaningful.

Experience

  1. Product Designer · baquera.design

    Feb 2026 – PresentContract design and build for startups and small business

    • Shipped native iOS app built with SwiftUI and Claude Code.
    • Live reservations and payments in private testing with real users.
    • Delivered 3 projects across e-commerce, sportstech, and fintech.
    • Contributing front end code to active production codebases.
  2. Product Designer · SureCost

    May 2023 – Jan 2026HealthTech SaaS for pharmacy procurement

    • Built two custom AI design agents, tripling capacity.
    • Designed data visualization dashboards for compliance workflows.
    • Built design system (WCAG 2.1 AA) accelerating development.
    • Led 0→1 Purchase Manager feature, preventing pharmacy closures.
    • Sole designer on Struts to React migration, rebuilding 60% of pages.
    • Preserved major US retailer automations while modernizing interface.
  3. Customer Advocacy Specialist · OnePay

    Dec 2021 – Jan 2023FinTech SaaS for modern banking

    • Helped scale during Walmart acquisition from 70 to 200+ employees.
    • Researched 400+ user cases after the launch of an app rebrand.
    • Utilized data analytics tools to measure customer satisfaction.
    • Identified trends in support tickets to guide product improvements.

Education

  • Bachelor of Science · Oral Roberts University

  • Product Design · Memorisely

    Nov 2022 – Feb 2023

References available on request